Effective ERGs

Unlock the full potential of your Employee Resource Groups
People Leaders

Employee Resource Groups (ERGs) can be a powerful driver of inclusion, belonging, and positive change inside organisations. Yet too often, they struggle with unclear roles, low capacity, or lack of alignment with organisational goals.


Our Effective ERGs Program equips ERG teams with the clarity, confidence, and practical tools to thrive — ensuring your ERGs deliver meaningful impact for their communities and for the organisation.

What makes an Effective ERG?

An Effective ERG is one that creates value at three levels:

Happy & Motivated Team

Members feel equipped, connected, and energised to collaborate and achieve their goals.

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Delivers to Community / Cause

The group advocates effectively and creates real, positive change for the people and purpose it represents.

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Delivers to Organisation

The ERG aligns to organisational values and strategy, contributing in ways that strengthen the culture and organisational outcomes.

Key Factors For Success

Through our research and practical experience, we’ve identified the core ingredients of Effective ERGs:

Clarity Of Roles

Clear responsibilities, priorities, and communication channels

Aligned Purpose & Strategy

A motivating, shared vision with a practical plan

Defined Ways of Working

Structures and processes that keep things moving

Team Connection

Trust, strong relationships, and diverse perspectives

Capability & Capacity

The skills and time to lead and deliver initiatives

Representation

Voices that reflect the diversity of your organisation

Our Approach

We design each engagement to meet your ERGs where they are, combining structured support with co-design to make it highly relevant and practical.

1. Assessment survey

A diagnostic to understand the current state, challenges, and opportunities. It helps shape the workshop design and ensures buy-in from ERG members.

2. Effective ERGs workshop (3 hours - or needs based)

An energising, action-focused session to align on purpose, roles, and priorities. Topics may include:

  • Clarifying the ERG's role
  • Criteria for initiatives
  • Strategic thinking
  • Initiative approvals
  • Decision-making processes
  • Action planning (including how to prioritise)
  • Understanding challenges and support needs moving forward

3. Consulting support

Ongoing 1:1 guidance for ERG leaders or HR, ensuring learnings are embedded and momentum is maintained.

Case Study

Outcomes Included:

High levels of positivity and motivation among ERG leaders

Significant improvements in clarity, energy, and alignment of ERGs

Skills development in team management, communication, meetings, goal-setting, and stakeholder engagement

Ongoing advocacy from participants for continued investment in the program

Post-program survey results:

4.8

Confidence in
leading
ERG strategy

I feel well equipped to lead my ERG in developing an effective strategy

4.8

Confidence in developing effective ways of working

I feel well equipped to lead my ERG in developing effective ways of working

5.0

Confidence in
applying learnings to day-to-day work

I feel confident in applying learnings from the program to my ERG and day-to-day work

Chat With Us

To explore more about how Effective ERGs can be an opportunity for your organisation.